24年3月末像往常一樣上傳APP,審核員拒絕了這次的提交,原因是看到了預覽圖里有人臉認證的功能。之前傳了這么多版本,也沒見審核員有注意過這個預覽圖。可見每次提審還是有很多運氣成分在里邊的。
這次被拒的原因是2.1.0 Performance: App Completeness。具體原因可見下方原文
We have started our review of your app, but we need additional information about how your app uses face data. Face data is sensitive user information that must handled properly to protect the user's security and privacy.
Next Steps
To help us proceed with our the review of your app, please provide complete and detailed responses to the following questions:
What face data does your app collect?
How do you use the collected face data? Provide a complete and clear explanation of all planned uses of this data.
Will the data be shared with any third parties? Where will this information be stored?
How long will face data be retained?
Where in your privacy policy do you explain your app's collection, use, disclosure, sharing, and retention of face data? Identify the specific sections in your privacy policy where this information is located.
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Quote the specific text from your privacy policy concerning face data.
總結一下就是需要向蘋果說明,你采集面部數據的用途、存儲、與三方是否共用等。
之后向審核員回復說明,告訴他我們有相關的服務協議說明,里邊有解釋如何使用面部數據以及如何存儲,并附上了服務協議說明地址。第二次溝通,又被拒了,并且提出了新的問題。Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
An explicit statement that face data is not retained.
Your reasons for storing face data.
The length of time face data is stored and why you store it this specific length of time. Note that it is not appropriate to store face data indefinitely.
Which third parties you share face data with.
Your reasons for sharing face data with third parties.
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Whether or not the third parties you share face data with also store face data. If they do store face data, your privacy policy must describe the privacy practices of these third parties, including why they store face data, the length of time the face data will be stored, and why the face data will be stored for this length of time.
To protect the user's security and privacy, developers must provide privacy policies that thoroughly explain their app's data collection and storage practices.
Next Steps
To resolve this issue, update your privacy policy to include all the required information and then provide a link to your updated privacy policy in the App Privacy section for this app in App Store Connect. If your privacy policy already includes this information, respond to this message with the relevant sections quoted in your reply.然后繼續跟審核員溝通,把隱私政策的地址附上,并告知在第幾條里有說明,我還把相關說明也粘貼在了回復中。最終回復隱私政策合法、再次提交版本即可。再次提交后,審核通過,終于上架了。
這次溝通中有幾個疑問,不知是什么原因:
1、與審核員溝通的回復中,無法插入多個圖片,不知道是不是網頁的bug。
2、與審核員回復后,并告知無其他問題,為什么還要再次提交版本,既然審核員已經認為沒有問題了,并且上架的包也在上邊了,直接上架不就可以了。