我將中質盟兩個月左右講課的知識點整理成簡書，便于大家查閱，這是Unit 1的。

?

點擊我，你可以看到QAC BET Unit 1的課文

?

Lesson 1- Part 1 Incoming Quality Control 來料質量控制

1. Self-introduction 自我介紹

• Welcome to the Creative Center in Sanjin Community 歡迎來到三井社區創意中心。
• My name is.... I will company with all of you in the next two months. 我叫xxx，在接下來的兩個月里，我會陪伴你們所有人。
• Joined in Leoni in 2008, I have worked here for more than 9 years. I am responsible for process quality control and customer complaint. 在2008年加入Leoni ，我已經在這里工作超過九年了。我負責過程質量控制和客戶投訴。

?

2. This is our Incoming Quality Control Department. 這是我們的進料檢驗。

Quality: How good or how bad it is

• good quality, bad quality
• Everyone can greatly improve the quality of life. 每個人都能極大地提高生活品質。
• offer a quality service 提供優質的服務

Control: have the power to make all important decision for it

• This coffee shop is in control of the boss. 這家咖啡店屬于該老板。
• Nobody knows who is in control of the club. 沒人知道誰擁有這家俱樂部。
• Almost all the countries in middle Africa were controlled by dictators. 在中非幾乎所有國家都曾在獨裁者的控制下。

?

3. He is the Plant Director（工廠總監）from the headquarters (總部) in Nuremberg, Germany.

• Plant Director 工廠總監

比該職位更高的有：
Vice President 副總裁
General Manager 總經理
CEO: chief executive officer 首席執行官

低于該級別的有：
Senior Production Manager 高級產品經理
Quality Manager 質量經理
Vice Manager 副經理
Supply Chain Supervisor 供應鏈主管
Process Team Leader 工藝主管
Senior engineer 高級工程師
Production engineer 生產工程師
assistant sourcing engineer 助理采購工程師
Production shift leader 生產工段長
technician 技術員
Inspector 檢驗員
operator 操作員
warehouse keeper 倉庫管理員

Headquarters: The headquarters of an organization are its main offices.

• The sky-scraper is the headquarters of the Avengers. 那座摩天大樓是復仇者聯盟的總部。

?

4. Brief introduction of Incoming Inspection Procedure

Procedure 程序

• Procedure document 程序文件
• follow the procedure 按照程序
• follow the correct procedure 按照正確程序

?

5. They are responsible for incoming quality control of cable. 他們負責電纜的進料質量控制。

• He still felt responsible for her death. 他仍然感到對她的去世負有責任。
• I’m responsible to my board of directors. 我向董事會匯報工作。
• He is a very responsible sort of person. 他是個非常負責的人。

?

6. How to greet people? 如何對人打招呼

• 普通級：Hi!
  Hello!
  How are you？
  How do you do?

• 進階級：Nice to meet you.
  Glad to see you.
  How are you doing? (=How are you)
  How are you going?近況如何？
  What's up?

?

7. According to the regulation in company… 根據公司的規定

Regulation: rules

• Laws and Regulations 法律法規
• Obey the regulation 遵守規定
• Disobey the regulation 違反規定

?

Lesson 1- Part 2 Process Quality Control 過程質量控制

1. Opening speech 開場致辭

• We’d like to welcome to everyone to the Leoni Automotive Cable factory site, and thank everyone for being here today. 歡迎大家來到XXX工廠，感謝每個人的到來。
• My name is Ares. I’ll be showing you around today. 我是XXX，今天將會由我帶領大家參觀。
• Please feel free to ask questions at any point during our tour. I’ll be happy to answer questions for you.在我們參觀過程中，你可以隨時提問。我將非常樂意為你回答。

2. What you see now is our new automatic production line. 你現在所看到的，是我們新的自動生產線。

What you see...你所看見的

• What we need is more time.(what做need的賓語) 我們所需要的，是更多的時間。
• What really matters is that she wore a pair of white shoes.(what做matters的主語) 真正在意的，是她穿了雙白色的鞋子。
• What is beautiful is not always true. 美的東西未必真實。

automatic 自動的

• Modern trains have automatic doors. 現代化的火車都有自動門。

semi-automatic 半自動的

?

3. We set up the sampling inspection procedure for the process control.我們為過程控制設定了抽樣檢驗程序。

• Production engineer set up the Overmolding machine so that operators could work efficiently. 生產工程師調試好了注塑機，因此操作工可以有效地工作了。
• They took to the street, setting up roadblocks of burning tyres. 他們占領了街道，用燃燒的輪胎設置了路障。
• set up a device 設置儀器
• set up the computer 設置電腦

?

4. The acceptance criterion of cable after cutting is defined according to MIL-STD-1916. 斷線后電纜的接收標準是根據MIL-STD-1916來定義的。

criterion 標準， 復數形式是criteria

• The most important criterion，最重要的標準（這里使用單數形式）
• British defense policy had to meet three criteria if it was to succeed.想要奏效，英國國防部必須達到三條標準。（這里使用復數形式）

符號的表達: “-”hyphen 連字符，“，”comma 逗號，“.”period 句號，“/" slash 斜杠 （I am a slash.我是個斜杠青年），”；“ semi-colon分號

?

5. Mr/Mrs/Ms/Miss

Mr Trump ，他命名是Donald John Trump, 在川普未就任總統前，電視臺等媒體都這樣稱呼他，因為他連最底層的公務員也未擔任過。當上總統后，就直接叫President Trump。但今早聽到英國的BBC有時仍然稱他為Mr. Trump。
Mrs Obama, 奧巴馬夫人。Mrs.運用于已婚女士的姓氏之前，美國人婚后會隨夫姓。同樣的，如果此前擔任過政府職務，就會以曾任過的最高職務尊稱之，比如即使在希拉里·克林頓卸任之后，媒體仍然稱其為Secretary Clinton 國務卿克林頓
Ms Miles 邁爾斯夫人，不指明婚否
Miss Li 李小姐，表示未婚

?

6. Quality Gates 質量關

• 在工廠里還有以下的質量控制方式
  error proofing 防錯
  training 培訓
  measuring 測量
  visual inspection 目視檢查
  weighing 稱重
  SPC: Statistical Process Control 統計過程控制
  Definition 定義
  check list 檢查表
  double check 重復檢查
  Incoming Quality Control 來料質量控制
  Control Plan 控制計劃
  FMEA: Failure Mode Effecitive Analysis 失效模式及其后果分析
  FAI: First Article Inspection 首樣檢驗

?

7. Every inspector here writes it down as soon as he or she finishes inspection.每個檢驗員一完成檢驗，就立即寫下來。

as soon as...一...就...。這里要注意， as soon as possible 是盡可能

• He always opens the TV set as soon as he gets home. 他一回家就打開了電視機。
• He came here as soon as he received the call. 他一接到電話就上這兒來了。

?

8. ...and we measure it with the microscope.用顯微鏡測量（尺寸）。

• 常用的測量儀器、工具有：
  caliper 游標卡尺
  steel ruler 鋼尺
  pin gauge pin規
  outside micrometer 外徑千分尺
  inside micrometer 內徑千分尺
  magnifier 放大鏡
  CMM: Coordinate Measuring Machine 三坐標
  Surface Roughness 表面粗糙計

?

Lesson 2- Part 1 Final Quality Control 成品質量控制

1. ...the measuring data is recorded in X-R chart, which will be analyzed by engineers every day. 測量數據記錄在X-R表格中，由工程師每天分析。

Which, 關系代詞，以下是主格的which

• The river is very long. 那條河很長。
• The river which flows through the city is very long. 流經該城的那條河很長。
• The Yangtze River Road (The Changjiang Road) is quite long. 長江路相當長。
• The Yangtze River Road which crosses over the New District is quite long.橫跨整個新北區的長江路很長。(這里用which crosses over the New District來修飾Changjiang Road)

所有格which

• The river the banks of which are covered with trees is very long. 兩岸樹木成蔭的那條河很長。(這里的of which 相當于whose)

賓語which

-The river which we crossed is very wide. 我們橫渡的那條河很寬。

?

2. ...to discuss about the complaint we received last week from Simens. ...來討論上周從西門子收到的抱怨。

• make complaint （提出）抱怨
• make formal complaint 提出正式投訴
• make formal complaint to the Labour Bureau 向勞動局提出正式投訴
• Employees have made formal complaint to New District Government. 雇員向新北區政府提出正式投訴。
• People have made formal complaints to the police.人們向警方提出了正式投訴。
• People have been reluctant（勉強的） to make formal complaints to the police. 人們不太情愿向警方作出正式投訴。

?

3. Could I have your comments on the issue we found in our production line that…我想知道對于在我們生產線上發現的（問題），你的看法如何？

comment 評價 n.

• No comments. I don't know anything. 無可奉告，我不知道情況。

comment 評價 v.

• Mr. Cook has not commented on these reports. 庫克先生還未對這些報告作出評價。

?

4. The long screw which should be mounted in the backshell, was found missing in the assembly.本該被安裝在外殼里的長螺絲，被發現缺少了。

mount v. 安裝、鑲嵌

• The diamond is mounted in gold. 鉆石被鑲嵌在黃金中。
• The gold is mounted in jude. 黃金被鑲嵌在玉石中。
• Her husband mounts the work on velour/V?’lur/ paper and makes the frame.他丈夫把作品裝裱在絨紙上，并制作了畫框。

which should be...本該被...

-The parts which should be stored in sealing condition now are found rotten/rust.本來應該被密封保存的零件，現在已經發現生銹了。

?

5. we consider the reason to cause the failure is...我們認為導致不良的原因是……

以下是四個近義詞reason, explanation, grounds, excuse的運用
reason 理由

• He had every reason to be upset. 他完全有理由生氣
• We consider that the reason to produce the unqualified copper wire is, the unreasonable/improper set-up parameter of stranding machine.我們認為導致這批銅線不合格的原因，是我們的絞線機參數設置不合理。

explanation 解釋

• The most likely explanation is that his plane was delayed. 最有可能的解釋是他飛機誤點了。

Grounds （正式的、信服的）理由

• He retired from the job on health grounds. 他因為健康原因而退休。
• Ning Zetao retired from the national swimming team on personal grounds. 寧澤濤因為個人原因而退出國家隊。

Excuse 借口

• Late again! What’s your excuse this time? 你又遲到了，這次找什么借口？

?

6. Corresponding to the root causes I listed above, we make improvements in the three following points.與以上我所列的根本原因對應，我們進行了以下三個方面的改進：

Correspond to 與...相符， 與...相關
在本文中，我們用correspond的現在分詞corresponding，再帶上to，表示當前的狀態。

• correspond to the facts 與事實相符
• His statements don't correspond to the facts.他的陳述與事實不符。

Correspond with 通信，既可是紙質書信，也可是電子郵件

• corresponds with Chinese friend 和中國友人通信
• She still corresponds with Chinese friend she met in Shanghai nine years ago. 他仍然保持與九年前在上海遇到的中國朋友通信。
• We corresponded regularly. 我們定期通信。

?

7. Furthermore, how to prevent the same mistake for other products? 此外，如何防止同樣的錯誤發生在其他產品上？

• prevent it doing 防止做某事
• prevent tiger escaping from the cage 防止老虎逃出籠子
• build grid to prevent tiger escaping from the cage 建造電網以防止老虎逃出籠子

?

8. The evaluation we already carried out for the 3 other types of assemblies. 我們已經在其它三種規格的產品上開展了評價工作。

Carry out 開展、實施

• carry out a plan 開展一個計劃
• carry out an investigation 開展調查

carry on 保持

• carry on with his life and his work 繼續他的生活和工作

?

9. What’s your usual percentage of rejects? Not more than one thousandth in normal operations. 你們通常判退率是多少？一般不超過千分之一。

• one-tenth 十分之一
  one percent 百分之一
  one-third 三分之一
  two-thirds 三分之二
  one-fourth 四分之一
  three-fourths 四分之三
  three quarters 四分之三

?

Lesson 2- Part 2 Supplier Quality Control 供應商質量控制

1. ...so metal part supplier in Taiwan made a review of its product quality to Leoni via Webex meeting. 因此臺灣的金屬零件供應商通過Webex電話會議向Leoni進行產品質量的檢討。

Review n. 審查、評審

• Management Review 管理評審
  careful review 仔細審查
  complete review 全面審查

Reviewv. 回顧

• She reviewed the previous week on her way home. 她在回家路上回顧著上周的事情。
• She reviewed the last week when she was going home. 她在回家路上回顧著上周的事情。

?

2. We consider the oxidization or what we called discoloring mostly originated from acid remained the micro hole inside the backshell. 我們認為氧化或者我們所稱的變色，主要由殘留在外殼內部微孔的酸液造成。

Discolor v. 變色

• The new batch of Nickle plating backshell is guaranteed not to discolor by supplier.供應商保證新批次的鍍鎳外殼不會變色。

Originate v. 起源

• The virus originated from North Africa.該病毒起源于北非

Originate v. 創立

• Originate the theory of relativity 創立了相對論
• Einstein originated the Theory of Relativity. 愛因斯坦創建了相對論。

Originate v. 編造

• orginiate a story 編造故事
• Sales Representative are good at/skillful in originating stories. 銷售代表們擅長編故事。

?

3. Furthermore, some contamination came from the transit trays which are used for transition and recycling using. 此外，一些污染來自于用于周轉和循環使用的周轉盤。

Contamination n. 污染、玷污
dirt 臟污
pollution （環境）污染

• environmental pollution 環境污染
• water pollution 水污染
• air pollution 大氣污染

impurity 雜質
dust 灰塵

?

4. What measures did you take to prevent it escaping from your factory site? 你們采取了哪些措施，以防止（不合格品）流出工廠？

measures n. 措施

• Take tougher measures 采取更為嚴厲的措施

measure v. 測量

• Measure the copper wire with caliper 用游標卡尺來測量銅線

measure out v. 量取

• The staff in the laboratory measured out the overmolding particle. 實驗室工作人員量取了注塑粒子。

?

5.Then acid will be evaporated out from the micro hole... 然后微孔內的酸液蒸發了

evaporate v.蒸發

• The water is evaporated by the sun. 水在太陽下蒸發了。

?

6. If you can screen all the failures after baking... 如果你們可以通過烘烤篩選出所有的不合格

screen v. 篩選、甄別

• The staff in the airport screen the baggage on X-Ray machine. 機場人員用X光機器檢查行李。
• Screen candidate/applicants 篩選競選者/求職者
• The employee in HR department will screen applicants by reviewing their resume. 人力資源部門的職員通過瀏覽他們的簡歷來篩選求職者。
• The supplier always came to factory site for screening the raw material before going into production. 在原材料投線之前，供應商都會來工廠進行篩選。

?

7....we arrange for some products to bake in the branch of company. 我們安排一些產品到分廠烘烤。

arrange v. 安排

• Arrange a meeting/conference/Con-call for Friday at four forty-five 安排在周五4：45分的會議/電話會議
• Arrange an appointment for... 安排約會
• Make a date, I have a date. （口語化）安排約會，我有個約會。

?

8. How long is the warranty for the backshell oxidization?外殼在多長時間內不會氧化？

warranty n. 保質期

• This bottle of water is under the warranty. 這瓶水在保質期內。

?

9. Are there any consequences for the oxidization for the parts?零件氧化的后果有哪些？

consequences n. 后果，consequences作為后果解釋，必須用復數。

• He already knew serious/tremendous consequences for the affair, and he got ready to go to the jail/prison. 他已經明白了這起事件的嚴重后果，已經作好了入獄的準備。
• An economic crisis has tremendous consequences for global stability/world peace. 經濟危機已經嚴重影響到全球穩定/世界和平（crisis這里是可數名詞）。
• The consequences would be receiving a serious complaint, if we deliver this batch of unqualified products to customer. 如果把這批不良品發到客戶那里，那后果就是會收到嚴重的投訴。

?

10. ...which could be oxidized in long term storage in adverse environment. 其可能在惡劣的儲存環境下造成氧化

adverse adj. 惡劣的

• Though the environment/condition was very/quite/extremely adverse, we still finished the project in advance. 盡管環境/條件非常/相當/極為惡劣，我們還是提前完成了項目。

容易混淆的詞：advanced 先進的， adventure 冒險的， advantage 優點/disadvantage缺點

• The company will pay extra allowance for the employees who work in the adverse environment. 對于在惡劣環境下工作的員工，公司會給他們額外的津貼。

?

11. ...35 Celsius degree lower than specified temperature. So the lower temperature didn’t work on the backshell baking. ...要低于指定溫度35攝氏度，因此低溫在外殼烘烤上不起作用。

Specified 指定的

• The operators/workers have lunch in the specified area in the workshop everyday. 工人每天在車間的指定區域用午餐。

Specific 特定的

• Specific groups 特別小組， specific problem 特別問題

specified是指定的、規定的，如specified time, specified place 規定時間、規定地點，簡稱“雙規”；
而specific重點在“特定”，如特別行動小組specific action group，特事特辦

• The type of connector is specified by customer. 客戶指定了連接器型號。

同樣由Economy經濟一詞，派生出來的economic和economical
前者指經濟的，如economic affairs經濟事務，economic issues 經濟問題；
后者economical指節約的、便宜的，economical price便宜的價格

• This new oven is highly economical. 這種新烘箱非常節能。