Good morning! Welcome to Marriott Grand Hotel. What can I do for you?

Good morning! My name is David Qiu. I have a reservation for a single room for 2 nights.

Alright, Mr. Qiu. Let me pull up your reservation. 好的，邱先生，讓我把你的預(yù)訂調(diào)出來(lái)。

I can't seem to find a record of your booking. Is the reservation under your name? 我好像找不到你預(yù)訂的記錄。預(yù)訂是在您的名下嗎？

Yes, I guess so. ? 是的，我想是的。

Can I see your driver's license or passport? I want to make sure I input the right name. 我能看一下你的駕照或護(hù)照嗎？我想確認(rèn)我把名字輸對(duì)了。

Sure! Here's my passport. ? 當(dāng)然，這是我的護(hù)照。

Did you book the room directly through us or did you use a travel agent?

你是直接和我們預(yù)訂的，還是通過(guò)旅行社預(yù)訂的？

Well, I am not quite sure. Actually my daughter made the reservation for us.

嗯，我不太清楚。實(shí)際上是我的女兒給我們預(yù)訂的。

But I have the reservation number if that helps.? 不過(guò)我有預(yù)訂號(hào)，如果有用的話。

Yes, sure! Can I see that, please? ? 是對(duì)，當(dāng)然，我可以看看嗎？

But I have the reservation number if that helps.? 不過(guò)我有預(yù)訂號(hào)，如果有用的話。

Yes, sure! Can I see that, please? ? 是對(duì)，當(dāng)然，我可以看看嗎？

Sure! Here you are. ?當(dāng)然，在這。

Alright, I've got you all checked in to your room. 我已經(jīng)把你入住手續(xù)辦妥了。

This is your room key. And you are in Room 653. The elevator is on the right. ?Take the elevator up to the 6th floor. 這是你的房間鑰匙。你在653房。電梯在右邊。坐電梯到六樓。

get ?.... done (過(guò)去分詞） 把....做完

room key ? 房間鑰匙

elevator ? ?電梯 ? ?= ?lift ? （英國(guó)）

take the elevator ? ?乘坐電梯?

the 1st (first) floor ?一層/一樓

the 2nd (second) floor 二樓

the 3rd ?(third) floor ? 三樓?

the 4th / 5th / 6th .... 4/5/6 樓?

Alright, I've got you all checked in to your room. 我已經(jīng)把你入住手續(xù)辦妥了。

This is your room key. And you are in Room 653. The elevator is on the right. ?Take the elevator up to the 6th floor. 這是你的房間鑰匙。你在653房。電梯在右邊。坐電梯到六樓。