1.APP違反PLA 1.2審核被拒問題以及解決方案
問題
PLA 1.2
The seller and company names associated with your app do not reflect the retailer names in the app or its metadata, as required by section 1.2 of the Apple Developer Program License Agreement.
Next Steps
Your app must be published under a seller name and company name that reflects the retailer brands. If you have developed these apps on behalf of a client, please advise your client to add you to the development team of their Apple Developer account.
Once created, you cannot change your seller name or company name in iTunes Connect. For assistance with changing your company name or seller name, you will need to contact iTunes Connect through the Contact Us page.
谷歌翻譯
PLA 1.2
與您的應(yīng)用程序相關(guān)聯(lián)的賣家和公司名稱不反映應(yīng)用程序或其元數(shù)據(jù)中的零售商名稱，如Apple開發(fā)人員計(jì)劃許可協(xié)議第1.2條所要求。
下一步
您的應(yīng)用程式必須以反映零售商品牌的賣家名稱和公司名稱發(fā)布。 如果您代表客戶開發(fā)了這些應(yīng)用程序，請(qǐng)告知您的客戶將您添加到他們的Apple開發(fā)者帳戶的開發(fā)團(tuán)隊(duì)。
創(chuàng)建后，您不能在iTunes Connect中更改賣家名稱或公司名稱。 有關(guān)更改公司名稱或賣家名稱的幫助，您需要通過聯(lián)系我們頁面聯(lián)系iTunes Connect。
解決方案：
因?yàn)槟愕馁~號(hào)是個(gè)人賬號(hào),換成公司的賬號(hào)就可以了。
2.IPV6被拒問題
問題
Guideline 2.1 - Performance - App Completeness
We discovered one or more bugs in your app when reviewed on iPad running iOS 10.3.2 on Wi-Fi connected to an IPv6 network.
Specifically, the app launched to a blank page.
Please see attached screenshots for details.
Next Steps
To resolve this issue, please run your app on a device while connected to an IPv6 network (all apps must support IPv6) to identify any issues, then revise and resubmit your app for review.
If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.
For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.
解決方案：
美國蘋果公司是用IPV6的網(wǎng)絡(luò)訪問。國內(nèi)的服務(wù)器都是IPV4的。審核時(shí)登陸APP會(huì)登陸不上軟件或者直接運(yùn)行崩潰，然后遭拒。這種原因有很多，要一一辨別，首先就是升級(jí)項(xiàng)目內(nèi)所有用到的第三方到最新版本，比如微信分享。友盟統(tǒng)計(jì)，友盟推送，百度地圖等等。如果用到了AFN或者ASI，將AFN升級(jí)到3以上。ASI基于CFNetwork的 兼容IPV6.可以不用管，另外就是創(chuàng)造你自己的一個(gè)ipv6的測(cè)試環(huán)境，用電腦共享給手機(jī)。然后用手機(jī)訪問測(cè)試。然后就是講你項(xiàng)目內(nèi)的服務(wù)器地址 不要用IP地址，要換成域名，這樣也可以，如果換成域名不行，就把你的域名添加到這個(gè)網(wǎng)站測(cè)試ipv6-test/valid 校驗(yàn)域名的ipv6，然后添加你公司網(wǎng)頁服務(wù)器的管理臺(tái)按照AAAA格式添加ipv6訪問。到這步 基本上就可以解決了
3.關(guān)于AppStore要求錄制上傳App視頻問題
問題
Information Needed
We began the review of your app but are not able to continue because we need access to a video that demonstrates your app in use on an iOS device.
Specifically,please include the following information in the demo video:
- the features that utilize background VoIP mode
To provide a link to a demo video:
- Log in to iTunes Connect
- Click on "My Apps"
- Select your app
- Click on the app version on the left side of the screen
- Scroll down to "App Review Information"
- Provide demo video access details in the "Notes" section
- Click "Save"
- Once you've completed all changes,click the "Submit for Review" button at the top of the App version information page.
Once this information is available,we can continue with the review of your app.
解決辦法
(1).Demo Video是給蘋果審核人員看的，因?yàn)閷徍巳藛T不會(huì)使用你的app。
(2).預(yù)覽的Video稱為preview video，Preview video是app的宣傳片，上傳時(shí)在appApp Video Preview and Screenshots 中添加，非強(qiáng)制。
所以只需要錄制app的基本使用流程，然后上傳到y(tǒng)outube或者youku上，然后把鏈接放到App審核資料-備注里面就可以了。
那么新問題來了，到底應(yīng)該怎么錄制App適配呢？直接拿手機(jī)錄制另一個(gè)手機(jī)的操作？
(3).手機(jī)連上電腦后點(diǎn)擊QuickTime Player菜單中文件-新建影片錄制
(4).點(diǎn)擊新建影片錄制后就出現(xiàn)一個(gè)大的錄像界面，默認(rèn)
是啟動(dòng)電腦的攝像頭錄制(當(dāng)然前提是你的電腦有攝像頭啊！)，然后切換視頻源就好了，詳細(xì)教程請(qǐng)見：https://www.zhihu.com/question/27083086
4.后臺(tái)持續(xù)定位問題
Your app declares support for location in the UIBackgroundModes key in your Info.plist file but does not have any features that require persistent location. Apps that declare support for location in the UIBackgroundModes key in your Info.plist file must have features that require persistent location.
Next Steps
Please revise your app to include features that require the persistent use of real-time location updates while the app is in the background. Please also add the following battery use disclaimer in your Application Description:
"Continued use of GPS running in the background can dramatically decrease battery life."
If your app does not require persistent real-time location updates, please remove the "location" setting from the UIBackgroundModes key. You may wish to use the significant-change location service or the region monitoring location service if persistent real-time location updates are not required for your app features.
Resources
For more information, please review theStarting the Significant-Change Location ServiceandMonitoring Shape-Based Regions.
If you have difficulty reproducing a reported issue, please try testing the workflow described inTechnical Q&A QA1764: How to reproduce bugs reported against App Store submissions.
If you have code-level questions after?utilizing?the above resources, you may wish to consult withApple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
- complete details of your rejection issue(s)
- screenshots
- steps to reproduce the issue(s)
-symbolicated crash logs- if your issue results in a crash log
翻譯：
你的應(yīng)用程序在Info.plist文件中的key值"UIBackgroundModes"后臺(tái)模式下聲明支持"Location"定位但沒有任何需要持久的"Location"定位的特點(diǎn)。應(yīng)用程序在Info.plist文件的key"UIBackgroundModes"聲明支持"Location"定位必須有需要持久定位的特征。
接下來的步驟
請(qǐng)修改你的應(yīng)用程序，使它包含在后臺(tái)模式下需要實(shí)時(shí)更新定位的功能。并且請(qǐng)你在您的應(yīng)用程序描述中添加以下的電池使用免責(zé)聲明：
“繼續(xù)使用在后臺(tái)中運(yùn)行的GPS定位系統(tǒng)，將會(huì)大大降低電池壽命。”
而或者，如果你的應(yīng)用程序不需要持續(xù)的實(shí)時(shí)位置更新，請(qǐng)?jiān)阪I"UIBackgroundModes"中清除"Location"的設(shè)置。你的應(yīng)用程序的功能可能更希望使用更改顯著的位置的服務(wù)"significant-change location service"或區(qū)域監(jiān)控位置服務(wù)"region monitoring location service"，而不是持續(xù)的實(shí)時(shí)位置更新"real-time location updates"。
資源
對(duì)于更多信息，請(qǐng)查看Starting the Significant-Change Location Service和Monitoring Shape-Based Regions。
如果你對(duì)再現(xiàn)報(bào)告中提出的問題有困難，請(qǐng)嘗試測(cè)試工作流程Technical Q&A QA1764: How to reproduce bugs reported against App Store submissions。
如果您在使用上述資源后有代碼級(jí)的問題，您可能希望與Apple Developer Technical Support協(xié)商。當(dāng)DTS工程師跟蹤你，請(qǐng)準(zhǔn)備提供：
- 您拒絕問題（們）的完整細(xì)節(jié)
- 截圖
- 重現(xiàn)問題（們）的步驟
-symbolicated crash logs- 如果你的問題導(dǎo)致崩潰的日志
解決辦法：
這個(gè)問題是因?yàn)槲以趇nfo.plist中添加了這樣一行設(shè)置：
UIBackgroundModes23location4
NSLocationAlwaysUsageDescription2需要定位3NSLocationWhenInUseUsageDescription4需要定位
5.含UGC內(nèi)容（User Generated Content指用戶原創(chuàng)內(nèi)容）卻未提供用戶協(xié)議及舉報(bào)功能
問題
Your app enables the display of user-generated content but does not have the required precautions in place.
Next Steps
Please revise your app to implement all of the following precautions:
- Require that users agree to terms (EULA) and these terms must make it clear that there is no tolerance for objectionable content or abusive users.
- A method for filtering objectionable content.
- A mechanism for users to flag objectionable content.
- A mechanism for users to block abusive users.
- The developer must act on objectionable content reports within 24 hours by removing the content and ejecting the user who provided the offending content.
翻譯：
你的應(yīng)用程序可以顯示用戶生成的內(nèi)容，但沒有到位必要的預(yù)防措施。
接下來的步驟
請(qǐng)修改您的應(yīng)用程序來實(shí)現(xiàn)所有的以下預(yù)防措施：
- 要求用戶同意條款（EULA），這些條款必須清楚，絕不容忍令人反感的內(nèi)容或?yàn)E用權(quán)利的用戶。
- 一種過濾不良內(nèi)容的方法。
- 一個(gè)用戶舉報(bào)違反協(xié)定內(nèi)容的機(jī)制。
- 一種用戶阻止濫用權(quán)利用戶的機(jī)制。
- 開發(fā)商必須在24小時(shí)內(nèi)對(duì)包含不良信息的內(nèi)容進(jìn)行刪除和逐出提供違規(guī)內(nèi)容的用戶。
解決辦法：
App有類似于貼吧的用戶原創(chuàng)內(nèi)容。蘋果認(rèn)為你如果允許用戶發(fā)布原創(chuàng)內(nèi)容的話，就要對(duì)用戶發(fā)布的內(nèi)容進(jìn)行監(jiān)管，不允許出現(xiàn)令人不適的內(nèi)容。最終處理方式是：
1.最后，在詳情頁添加一個(gè)舉報(bào)入口。
2.用戶發(fā)布UGC前需要提示一個(gè)EULA協(xié)議。在第一次進(jìn)入U(xiǎn)GC發(fā)布界面彈出一個(gè)對(duì)話框讓用戶確認(rèn)遵守協(xié)議，如果選擇拒絕就退出界面。
再次提交，等待審核。
6.請(qǐng)求用戶的定位信息卻沒有提示
We noticed that your app does not request and obtain the user's consent prior to accessing their location data, which is not allowed on the App Store.
Next Steps
Please revise your app to add the consent prompt for accessing the user's location data and to ensure the features are still functional if the user initially opts out.
翻譯
我們注意到，您的應(yīng)用程序在要求并獲得用戶的同意之前就訪問了他們的位置數(shù)據(jù)，這在App Store是不允許的。
接下來的步驟
請(qǐng)修改你的應(yīng)用程序，在訪問用戶的定位數(shù)據(jù)之前提示用戶同意請(qǐng)求數(shù)據(jù)，并且若用戶最初選擇的不同意，你的功能依然可以實(shí)現(xiàn)（我理解是再次進(jìn)入界面的時(shí)候依然詢問是否允許定位？）。
用的定位是AMapLocation，仔細(xì)觀察了下似乎也確實(shí)沒有提示，應(yīng)該也沒有用到系統(tǒng)的定位框架CoreLocation。解決方案目前想了兩種，準(zhǔn)備再考慮下使用哪一種：
1.直接來一個(gè)提示框，提示是否允許定位，不允許直接返回，允許就進(jìn)入，同時(shí)將允許與否存在NSUserDefaults中；之后在個(gè)人設(shè)置里面加一個(gè)開關(guān)UISwitch，根據(jù)NSUserDefaults中的值決定是開還是關(guān)。
2.使用CLLocation處理定位。
7.包含第三方托管SDK被拒
問題1
Performance – 2.5.2
During review, your app installed or launched executable code, which is not in compliance with the App Store Review Guidelines. Specifically, your app uses the itms-services URL scheme to install an application.
We’ve attached screenshot(s) for your reference.
Next Steps
Please revise your app to remove this functionality.
Resources
Design Preamble
Your app includes an update button or alerts the user to update the app. To avoid user confusion, app version updates must utilize the iOS built-in update mechanism.
We’ve attached screenshot(s) for your reference.
解決辦法：
把托管的SDK去掉，重新上架；只有掌握一種辦法；
問題2
Performance - 2.5.2
During review, your app installed or launched executable code, which is not in compliance with the App Store Review Guidelines.?
Specifically, your app contains in app updating service.
Next Steps
Please revise your app to remove this functionality.
Resources
Design Preamble
Your app includes an update button or alerts the user to update the app. To avoid user confusion, app version updates must utilize the iOS built-in update mechanism.?
Next Steps
Please remove the update feature from your app. To distribute a new version of your app, upload the new app binary version into the same iTunes Connect record you created for the app's previous version. Updated versions keep the same Apple ID, iTunes Connect ID (SKU), and bundle ID as the original version, and are available free to customers who purchased a previous version.?
Resources
To create new versions of your app, please see Replacing Your App with a New Version in the iTunes Connect Developer Guide.
If you have difficulty reproducing a reported issue, please try testing the workflow described in Technical Q&A QA1764: How to reproduce bugs reported against App Store submissions.
If you have code-level questions after utilizing the above resources, you may wish to consult with Apple Developer Technical Support. When the DTS engineer follows up with you, please be ready to provide:
- complete details of your rejection issue(s)
- screenshots
- steps to reproduce the issue(s)
- symbolicated crash logs - if your issue results in a crash log
翻譯：
性能 - 2.5.2
在審查過程中，您的應(yīng)用程序安裝或啟動(dòng)了可執(zhí)行代碼，這不符合“應(yīng)用程序商店審查指南”。
具體而言，您的應(yīng)用程序包含應(yīng)用程序更新服
下一步
請(qǐng)修改您的應(yīng)用以刪除此功能。
資源
設(shè)計(jì)序言
您的應(yīng)用程序包含更新按鈕或提醒用戶更新應(yīng)用程序。為了避免用戶混淆，應(yīng)用程序版本更新必須使用iOS內(nèi)置的更新機(jī)制。
下一步
請(qǐng)從您的應(yīng)用中刪除更新功能。要發(fā)布應(yīng)用的新版本，請(qǐng)將新應(yīng)用的二進(jìn)制版本上傳到您為應(yīng)用的以前版本創(chuàng)建的同一個(gè)iTunes Connect記錄中。更新后的版本保留與原始版本相同的Apple ID，iTunes Connect ID（SKU）和軟件包ID，并且免費(fèi)提供給購買以前版本的客戶。
資源
要?jiǎng)?chuàng)建應(yīng)用程序的新版本，請(qǐng)參閱iTunes Connect開發(fā)人員指南中的使用新版本替換您的應(yīng)用程序。
如果您在重新報(bào)告問題時(shí)遇到困難，請(qǐng)嘗試測(cè)試技術(shù)問答QA1764：如何重現(xiàn)針對(duì)App Store提交報(bào)告的錯(cuò)誤中描述的工作流程。
如果您在使用上述資源后遇到代碼級(jí)問題，您可以咨詢Apple開發(fā)者技術(shù)支持。當(dāng)DTS工程師跟進(jìn)你時(shí)，請(qǐng)準(zhǔn)備好提供：
- 完整的拒絕問題細(xì)節(jié)
- 截圖
- 重現(xiàn)問題的步驟
- 符號(hào)化的崩潰日志 - 如果您的問題導(dǎo)致崩潰日志
解決辦法：查看應(yīng)用內(nèi)是否含有非官方（AppStore）更新的部分，比如某個(gè)第三方自帶了更新功能，去掉就可以了
8.安全問題
問題
Guideline 1.1.6 - Safety - Objectionable Content
Your app's metadata contains misleading content or content that is intended to deceive users.
Please note that adding a disclaimer to the app description is not sufficient if the rest of the metadata and the app are misleading.
The next submission of this app may require a longer review time.
Next Steps
- Review the Objectionable Content section of the?App Store Review Guidelines.
- Ensure your app is compliant with all sections of the?App Store Review Guidelines?and the?Terms & Conditions?of the Apple Developer Program.?
- Once your app is fully compliant, resubmit your app for review.
Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the?Terms & Conditions?of the Apple Developer Program to learn more about our policies regarding termination.
If you believe your app is compliant with the?App Store Review Guidelines, you may submit an appeal. Alternatively, you may provide additional details about your app by replying directly to this message.
Since your iTunes Connect status is?Rejected, a new binary will be required. Make the desired metadata changes when you upload the new binary.
NOTE: Please be sure to make any metadata changes to all app localizations by selecting each specific localization and making appropriate changes.
翻譯：
1.1.6安全指南-內(nèi)容
應(yīng)用程序的元數(shù)據(jù)包含誤導(dǎo)用戶的內(nèi)容或內(nèi)容，目的是欺騙用戶。
請(qǐng)注意，如果其他元數(shù)據(jù)和應(yīng)用程序是誤導(dǎo)的，向應(yīng)用程序描述添加免責(zé)聲明是不夠的。
下一次提交這個(gè)應(yīng)用程序可能需要較長的復(fù)習(xí)時(shí)間。
接下來的步驟
-審查應(yīng)用商店評(píng)論指南中令人反感的內(nèi)容部分。
-確保你的應(yīng)用程序符合所有應(yīng)用程序商店審查指南和蘋果開發(fā)者計(jì)劃的條款和條件。
一旦你的應(yīng)用程序是完全兼容的，提交您的應(yīng)用程序的審查。
提交旨在誤導(dǎo)或損害客戶或規(guī)避審查過程的應(yīng)用程序可能導(dǎo)致您的Apple開發(fā)者程序帳戶終止。審查蘋果開發(fā)計(jì)劃的條款和條件，了解有關(guān)終止的政策。
如果你認(rèn)為你的應(yīng)用程序符合應(yīng)用商店審查指南，你可以提交上訴。或者，您可以通過直接回復(fù)此消息來提供關(guān)于應(yīng)用程序的其他詳細(xì)信息。
由于您的iTunes連接狀態(tài)被拒絕，將需要一個(gè)新的二進(jìn)制文件。在上傳新二進(jìn)制文件時(shí)，需要更改元數(shù)據(jù)。
注意：請(qǐng)確保所有應(yīng)用程序的本地化選擇每個(gè)具體的定位和制定相應(yīng)的變化使任何元數(shù)據(jù)的變化。
解決辦法：
刪除隱藏代碼或者內(nèi)容；
9.隱私數(shù)據(jù)的采集和存儲(chǔ)
問題：
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
We noticed that your app requests the user’s consent to access the camera but does not clarify the use of this feature in the permission modal alert.
Specifically, the modal alert only states 是否允許此App使用您的相機(jī)？
翻譯：
指南5.1.1 -法律-隱私數(shù)據(jù)的采集和存儲(chǔ)
我們noticed，你的應(yīng)用程序的用戶的需求。但這兩種接入clarify相機(jī)不使用本許可的模態(tài)特征的警報(bào)。
具體來說，在美國是否允許此app使用您的相機(jī)只讀模式的警報(bào)嗎？
解決辦法：
將打開相機(jī)后有什么作用或功能描述清楚，不要讓appstore以為你在收集用戶隱私信息即可
將“是否允許此App使用您的相機(jī)？”修改成：“需要通過掃描二維碼實(shí)現(xiàn)掃一掃進(jìn)入店鋪,您是否允許打開相機(jī)?”或者“如果不允許，您將無法在“XXX”中使用掃一掃或相機(jī)拍照功能”
待補(bǔ)充～～～
還可以參考其他同仁的歸納：
iOS被拒整理、iOS APP上架各種被拒"悲劇"、iOS被拒原因、iOS應(yīng)用提交 App Store 上架被拒的原因收集、親身收到過哪些 App 提交被拒的原因、iOS被拒絕的79個(gè)原因。。。
