蘋果審核被拒 - 5. 1.1 Legal: Privacy - Data Collection and Storage

小點斗HD

審核被拒信息:

2021年12月29日 上午8:18

發件人 Apple

    1. 1 Performance: App Completeness
    1. Business: Preamble
    1. 1.1 Legal: Privacy - Data Collection and Storage

Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we cannot locate the in-app purchases within your app.

Specifically, we could not find the in-app purchase products of 小點斗一個月會員(兩個學生),小點斗半年會員(兩個學生),小點斗一年會員(兩個學生),小點斗一個月會員(三個學生),小點斗半年會員(三個學生),小點斗一年會員(三個學生)and 7天VIP.

Next Steps

To help us proceed with the review of your app, please reply to this message providing the steps for locating the in-app purchases in your app.

Guideline 3.0 - Business

We began our review, but we are unable to continue because we need additional information about your app.

Specifically, can you confirm that US$ 349.99 is the intended price of your in-app purchase product, 小點斗一年會員(三個學生)? Additionally, please explain what factors led you to choose this pricing.

Once we receive your confirmation, we will continue our review. If there's additional information you'd like to provide, please include it in your response to this message in Resolution Center.

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

We noticed that your app requires users to register with personal information to purchase in-app purchase products that are not account based.

Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality.

Next Steps

To resolve this issue, please revise your app to not require users to register before purchasing in-app purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional devices.

Please note that although App Store Review Guideline 3.1.2 requires an app to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional.

Resources

See guideline 5.1.1(v) - Account Sign-In to learn more about our requirements for apps with account-based content and features.

Please see attached screenshots for details.

解決辦法:

1. Guideline 2.1 - Information Needed

進入會員服務購買頁面 - 選擇學生 - 選擇不同的學生數量對應的不同的價格。

如果是新用戶可以選擇7天專屬優惠。

2. Guideline 3.0 - Business

We confirm that US$ 349.99 is the intended price of your in-app purchase product, 小點斗一年會員(三個學生)。

我們是根據學生數量來定價的。

3. Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

在我們APP里給學生提供的學情分析、定制練習等服務,都是基于學生的作業數據生成的。并且,用戶注冊登錄有利于在不同設備間獲取服務。

審核回復:

2021年12月30日 上午2:25

Hello,

Thank you for your information and clarification.

Regarding Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage, we noticed that your app required users to log in with personal information to purchase Non-Renewing Subscription that are not account based.

Please note that although App Store Review Guideline 3.1.2 requires an app to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional.

To resolve this issue, it would be appropriate to revise your app to allow users to buy Non-Renewing Subscription without providing users' personal information.

We look forward to reviewing your resubmitted app.

Best regards,

App Store Review

解決辦法:

我們的應用程序“小點斗”,是專為小學生打造的高效學習 AI 助手。家長僅需拍照上傳作業、點一點標錯題,簡單兩步即可獲取智能錯題本、精準學情報告與個性定制練習。通過個性化學情分析與精準推題練習,讓孩子學習更高效、更輕松。因此,我們的應用程序“小點斗”是需要用戶登錄并且填寫學生信息的,以便更好的提供服務。

審核回復:

Thank you for your information. Your answer still did not answer the reason why users need to provide personal information to purchase Non-Renewing Subscription.

解決辦法:

您好!我們的服務是專門提供給學生的,并且,需要學生注冊姓名、年級、練習冊等用戶信息,以便更高效的提供作業識別答案功能,因此,我們的APP在購買非續期訂閱的時候,需要用戶的信息,否則無法精準的給學生提供學情分析服務。

審核回復:

Thank you for your information. Your answer could not provide the reason why users need to provide mobile numbers to purchase Non-Renewing Subscription. Your answer only mentioned 學生注冊姓名、年級、練習冊等用戶信息.

解決辦法:

您好!我們的APP是基于用戶(小學生家長)手機號作為賬號登錄的,登錄后再注冊學生信息才能獲得我們提供的精準學情分析服務。

同時,使用賬號登錄APP,是為了用戶能夠享受到跨平臺使用權益。

因此,在用蘋果內購購買非續訂訂閱務服的時候,需要用戶用手機號登錄,并且選定學生。

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