App Store 被拒記錄

查看解決方案中心:https://appstoreconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/app/appid/platform/ios/resolutioncenter

另一條路徑:App Store Connect 我的 App -> iOS APP -> 1.0.7正在等待審核 -> 最底部的額外信息·解決方案中心

2018年8月16日 上午1:28
發件人 Apple

  1. 1 Design: Copycats

Guideline 4.1 - Design - Copycats

Your app or its metadata appears to contain misleading content. Specifically, your application creates misleading association with WB.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

If you believe your app is compliant with the App Store Review Guidelines, you may submit an appeal.

You may attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

Please see attached screenshot for details.

這次被拒蘋果附加了一張 Logo ,我以為只是 Logo 有點像,被蘋果認為設計抄襲,然后就文字申訴了一下:說這兩個 App 只是公司主體不一致,但屬于同一家公司產品,不涉及抄襲,結果等了 3 天,又被拒絕了~


2018年8月19日 上午1:54

發件人 Apple

    1. 1 Design: Copycats

Guideline 4.1 - Design - Copycats

Your app or its metadata appears to contain misleading content. Specifically, your app leverages the popularity of WB.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

If you believe your app is compliant with the App Store Review Guidelines, you may submit an appeal.

You may attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

還是這樣的官方說法,沒理他,繼續申訴,隔了一周,又被拒了~


2018年8月27日 上午2:11

發件人 Apple

    1. 1 Design: Copycats

Guideline 4.1 - Design - Copycats

Upon further review, we still find your app or its metadata appears to contain misleading content. Specifically, your app is leveraging WB.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

If you believe your app is compliant with the App Store Review Guidelines, you may submit an appeal.

You may attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

回復了下,然后弄了 Logo 商標授權,重新提交審核,又被拒了~~~


2018年9月6日 下午11:32

發件人 Apple

    1. 1 Design: Copycats

Guideline 4.1 - Design - Copycats

Upon further review, we still find your app or its metadata appears to contain misleading content. Specifically, your app name is leveraging WB.

The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

If you believe your app is compliant with the App Store Review Guidelines, you may submit an appeal.

You may attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

這次蘋果回復說 APP 名稱 利用了 另一個 APP 名稱,其實這倆可以說是屬于同一家公司,沒辦法,蘋果不知道,我這次就找法務弄到了需要的文件證明:
1、兩個公司的關聯性
2、Logo 商標注冊證和授權
3、**WB** 名稱商標注冊和授權

繼續提交審核,心想這次應該沒問題了吧,要的證明都有了,結果一周后,又被拒了~~~


2018年9月20日 上午1:23

發件人 Apple

    1. 1 Design: Copycats

Guideline 4.1 - Design - Copycats

Your app or its metadata appears to contain misleading content.
The next submission of this app may require a longer review time, and this app will not be eligible for an expedited review until this issue is resolved.

Next Steps

Submitting apps designed to mislead or harm customers or evade the review process may result in the termination of your Apple Developer Program account. Review the Terms & Conditions of the Apple Developer Program to learn more about our policies regarding termination.

If you believe your app is compliant with the App Store Review Guidelines, you may submit an appeal.

You may attach documentary evidence in the App Review Information section in App Store Connect. In accordance with section 3.2(f) of the Apple Developer Program License Agreement, you acknowledge that submitting falsified or fraudulent documentation can result in the termination of your Apple Developer Program account and the removal of your apps from the App Store. Once Legal has reviewed your documentation and confirms its validity, we will proceed with the review of your app.

這次拒絕理由也是沒轍了,真不知道哪出了問題,只好繼續提交審核,進行申訴。
打蘋果審核電話提示訪問:https://developer.apple.com/contact

developer.apple.com/contact.png
image.png

看別的人也遇到過這個問題,說是 選這個 get clarification on an app rejection 申訴可以通過~~~ 我之前就選過,然而一如既往的被拒絕了,這次申訴填寫了下郵箱,聯系電話希望可以打電話過來,好好溝通下
前幾次申訴也寫了聯系電話,然而沒人打過來~~~以為我沒寫清楚,就繼續參照別人的寫了下:

Dear App Review Team:
Hello,

Thank you for your review advice.

The attachment we submitted contains the following contents: 
1. 公司關聯性證明 
2. Logo 商標注冊及授權
3. 名稱 商標注冊及授權 

You can also see http://***.shtml; 

Please read it carefully. 

If necessary, we will provide more materials to prove that we did not violate: Guideline 4.1 - Design - Copycats,

please mail it to me: ***@***.com, 

Tel: +86186********.  please speak Chinese.

We will cooperate fully. 

We have resubmitted the review,  please review it and thank you again!

Best regards,

****.

順便還檢查了下描述信息和關鍵詞,沒發現可疑之處~~~
繼續申訴中~~~只能??啦,一個月左右被拒了5 次


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