Mind the Gap---商業即興19

Mind the Gap:注意間隔


“Mindfulness” is a popular term in American business these days.However, I’ve found that there is a gap in defining this key business word. So just to make sure we are all on the same page, the definition we are going by is this:

如今,“正念”是美國商業中的一個流行名詞。但是,我發現定義這個關鍵商業詞存在一定的差距。因此,為了確保我們都在同一頁上,我們要經過的定義是:

Mindfulness is a state of active, open attention on the present. When you’re mindful, you observe your thoughts and feelings from a distance, without judging them good or bad. Instead of letting your life pass you by, mindfulness means living in the moment and awakening to experience.

正念是當前積極,公開關注的狀態。當您保持正念時,您可以遠距離觀察自己的想法和感覺,而不會判斷它們的好壞。正念不是讓您的生活流逝,而是意味著活在當下并喚醒經驗。

The improvisational self-audit is the ability to recognize what you? are doing in real time. This means mindfulness plus awareness of language and action. With a self-audit you can make an intelligent decision to continue your behavior or change it to get the desired effect on the people you are hoping to influence. This involves making subtle changes in real time based on how you perceive your message is being received and interpreted. A self-audit is mindfulness on steroids.

即興的自我審計是實時識別您所做的事情的能力。這意味著正念加上對語言和行動的意識。通過自我審核,您可以做出明智的決定,繼續或改變自己的行為,從而對希望影響的人產生預期的效果。這涉及根據您對郵件的接收和解釋方式的實時性進行細微的更改。自我審核是對類固醇的正念。

If you’re thinking through a problem on your own, the self-audit helps you consider whether you are properly focused and whether you?are truly making progress rather than just letting yourself appear busy.If you’re addressing a coworker or a team, the self-audit gives you a chance to consider whether you are having the impact you want to have and what adjustment might be necessary. In interpersonal and group settings the self-audit is the moment in which you decide whether you are doing a good job of representing your brand by affecting your audience the way you desire.

如果您要自己思考問題,那么自我審核可以幫助您考慮自己是否專注于焦點以及是否真正在取得進展,而不僅僅是讓自己顯得忙碌。如果要與同事或團隊打交道,通過自我審核,您可以考慮是否正在發揮想要的影響以及可能需要進行哪些調整。在人際和群體設置中,自我審核是您決定自己是否會通過按期望的方式影響受眾來表現自己的品牌的良好時機。

The purpose of the self-audit is to strengthen the “muscles” needed to be aware of yourself, to be aware of how you are fitting into a situation, and to be aware of a team and how you are impacting that team. It’s about being mindful of how you lead and how you follow—how you affect people on a one-to-one basis and on a group basis. In that sense other people will always be the barometer in gauging the accuracy of your self-audit and how well you are projecting your brand.?

自我審計的目的是增強認識自己,了解自己如何適應情況,認識團隊以及對團隊的影響所需要的“肌肉”。這是要注意自己的領導方式和跟隨方式-在一對一和小組的基礎上如何影響他人。從這個意義上講,其他人將永遠是衡量自我審計準確性和品牌塑造水平的晴雨表。

In practice the first step in a self-audit—the first step to better branding adjustments in real time—is commitment. This implies commitment to being present in the moment, to putting yourself under a high-powered microscope for a brief time. If you are really aiming for authenticity, then honesty has to go hand in hand with this commitment. If a self-audit is going to work, it must be an honest attempt to see yourself in real time, and it must be an honest assessment of what you see.

在實踐中,自我審核的第一步是實時進行更好的品牌調整的第一步。這意味著承諾會在當下出現,將自己置于高功率顯微鏡下一會兒。如果您真正的目標是真實性,那么誠實必須與這一承諾緊密結合。如果要進行自我審核,那必須是一次誠實的嘗試,以便實時查看自己,也必須是對所見內容的誠實評估。

After mental awareness the next step is physical awareness. At a basic physical level a self-audit asks these questions:

Is my posture erect or slumped?

Do I look wide awake or about to pass out?

Am I making eye contact?

What is my facial expression? (Am I smiling?)

What’s my tone of voice like?

At what level is my personal energy?

Am I engaged by the person or people with whom I’m communicating?

有了意識之后,下一步就是身體意識。在基本的身體水平上,自我審核會問以下問題:

我的姿勢是直立還是俯臥?

我看起來清醒還是快要昏倒了?

我在進行眼神交流嗎?

我的表情是什么?

(我在微笑嗎?)我的語氣是怎樣的?

我的個人能量在什么水平?

我是否與正在交流的人打交道?

It is said that of the messages we receive we understand 55 percent of a message from body language, 38 percent from tone of voice,and 7 percent from the actual content of words.3 What nonverbal messages are you embodying yourself and communicating to others?Every little element of our physical presence is an expression of something: our head gestures, body gestures, degree of eye contact, eye rolling, or eyebrow raising. Our breathing can be deep and relaxed or shallow and quick. Are you sighing or exhaling in a way that signifies exhaustion or frustration? Maybe the frustration is warranted.?

據說,在收到的信息中,我們從肢體語言中了解到55%的信息,從語音中了解了38%的信息,從單詞的實際內容中了解了7%。3您正在體現什么非語言信息并與他人交流?我們身體存在的每一個小元素都是某種東西的表達:我們的頭部手勢,身體手勢,眼神接觸的程度,眼球滾動或抬起眉毛。我們的呼吸可以是深而放松的,也可以是淺而快的。您是用疲憊或沮喪的方式嘆氣或呼氣嗎?也許感到沮喪。

Maybe you are not just frustrated; you are also extremely tired. Neither of these states of mind has to be denied. The point of the self-audit is to be aware of what you’re doing, not necessarily to judge it. When you are aware of your actions, you can see how they affect others. This is where the power lies. To be aware of how your physical state impacts both your thinking and the messages received by those around you puts you in the position to make subtle changes along the way.

也許您不僅感到沮喪;你也很累。這些心理狀態都不必否認。自我審核的目的是要知道自己在做什么,而不必判斷。當您意識到自己的行為時,就可以看到它們如何影響他人。這就是力量所在。要了解您的身體狀況如何影響您的思維和周圍的人收到的信息,可以使您一路做出微妙的改變。

At a higher level of self-auditing there are additional questions to consider:

What is my word choice like?

What is my intonation (how am I delivering my message)?

Am I being clear and concise or overexplaining?

And the most important question of all: Am I affecting the audience the way I want to affect them?

And if not: What subtle adjustments can I make in real time to adapt and get the results I desire?

在更高級別的自我審核中,還需要考慮其他問題:

我的單詞選擇是什么樣的?我的語調是什么(我如何傳遞信息)?

我是清晰,簡潔還是過度解釋?

最重要的問題是:我是否會以影響觀眾的方式影響觀眾?

如果不是,我可以實時進行哪些細微調整以適應并獲得所需的結果?

The purpose of the self-audit is to understand what you are doing and? to recognize whether what you’re doing is increasing or decreasing the probability that you are affecting people around you the way you want. In short, it’s a moment of mindfulness centered on whether or not you are properly managing your brand.4 The self-awareness one achieves through a self-audit doesn’t necessarily lead to a list of dos and don’ts. Improv is about performing at the top of your intelligence?in the moment, and whether onstage or in a business setting that moment must always be assessed and adjusted to.

自我審核的目的是了解您在做什么,并了解您在做什么,是否正在以您想要的方式增加或減少您影響周圍的人的可能性。簡而言之,這是一個正念的時刻,集中在您是否正確地管理自己的品牌上。4通過自我審核獲得的自我意識并不一定會列出需要做和不應該做的事情。Improv是關于在當下發揮最高才能的,無論是在舞臺上還是在商業環境中,都必須始終評估和調整這一時刻。

Generally if you have your arms crossed and are not participating in a meeting, that gives the signal that you’re closed off or in disagreement—judging. And if you’re looking out the window rather than at the person you are speaking to, that’s generally a signal that you are distracted by something. If you are texting while in the middle of a conversation, that gives the signal that whatever is being discussed or whomever you are talking with is not important enough to give yourundivided attention to.?

通常,如果您雙臂交叉但不參加會議,則表明您已被關閉或存在分歧(判斷)。而且,如果您是看著窗外而不是看著說話的人,那通常表示您被某些事情分散了注意力。如果您在對話過程中發短信,則表明正在討論的內容或與之交談的人并不重要,無法引起您的關注。

However, these physical clues don’t always mean the same thing. Perhaps the folded arms are a sign of relaxation that means you are open to the person you are speaking with. Maybe that window stare connotes reflection rather than distraction. Maybe the texting during a conversation is relevant to the conversation itself.Again, check your audience in real time; this is part of the self-audit.If your goal is to build rapport and connect with another person, then in your moment of self-audit it will be pretty clear whether that engagement is being accomplished.?

但是,這些物理線索并不總是意味著同一件事。雙臂交叉也許是放松的標志,這意味著您對與之交談的人保持開放的態度。窗外的凝視也許意味著反射而不是分散注意力。對話中的短信可能與對話本身有關。再次,請實時檢查您的聽眾;如果您的目標是建立融洽的關系并與另一個人建立聯系,那么在您進行自我審核的那一刻,將很清楚這種參與是否正在實現。

As soon as you become aware that all of your nonverbal communication is part of your brand and has an effect on people, it’s easy to see whether that effect is positive or whether it needs to be adjusted. Try it:

一旦您意識到所有非語言交流都是品牌的一部分并且對人們產生影響,就很容易看出這種影響是積極的還是需要調整的。嘗試一下:

Have a brief interaction with one person in which you are selfauditing your behavior, language, and nonverbal communication with an outward eye on how the person is reacting to you. Take a deliberate moment to honestly assess how you are acting, reacting,and communicating, verbally and nonverbally, in real time, with the person across from you. Make subtle changes and observe how these actions affect the person.

與一個人進行簡短的互動,您可以在其中自我評估自己的行為,語言和非語言交流,并外向地觀察該人對您的反應。花一些時間認真地誠實地評估您與對面的人的言語和非言語行為,反應和交流方式。進行細微的更改,并觀察這些行為如何影響人。

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